Payment (10 questions)

Are all prices in New Zealand Dollars?

Yes. All prices are displayed in New Zealand Dollars (NZD) and include GST, including wholesale grocery pricing. Prices are shown on each product page and in...

Can I pay cash when I pick up my order?

Yes — cash is accepted for pickup orders from our Hamilton office. Bank transfer is required for delivery orders. You can pay cash on the day when you collec...

Do you accept Afterpay?

No — we do not accept Afterpay, Zip, Klarna, Laybuy, PayPal, credit cards or debit cards. We only accept bank transfer (direct deposit) for delivery orders, ...

Do you have fresh whole Australian mangoes?

No — our whole fresh Australian mangoes (Premium R2E2, sold individually and by the box) were discontinued some time ago and are no longer available, and we ...

How do I confirm my payment?

After your bank transfer, email your payment receipt or a screenshot to [email protected] so we can confirm your order quickly. Payment clearance is ...

How do I pay by bank transfer?

After placing your order, transfer the total to: Bank — Westpac New Zealand; Account Name — General Printing Proprietary L; Account Number — 03-0166-0455531-...

Is it safe to pay on this website?

Yes. Our products are sold exclusively through this official website, and we only use official @super-store.co.nz email addresses for order communications — ...

What if a pre-order price decreases on purchase day?

If the price of a pre-order item decreases on purchase day, we refund the difference back to you. If the price increases beyond our standard service fee, we ...

What payment methods do you accept?

We accept bank transfer (direct deposit) for all orders, and cash for pickup orders only. We do not accept Afterpay, Zip, Klarna, Laybuy, PayPal, credit card...

Why don't you accept credit cards?

We set up this website primarily to serve the Hamilton community, making use of surplus labour resources from our printing company to keep costs down. Our pr...